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A little help with your next clip.

Start with the guide that matches your question, or email support@burningbridgesaivideos.com. This preview does not send messages.

Photo or video help

Choosing a portrait, understanding the template, and checking a result.

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Credits and orders

What uses credits, planned packs, failed tasks, and purchase terms.

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Photos and privacy

Understand the local preview and the information needed before launch.

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When contacting support

When emailing support, include the task or order reference, what you were trying to do, and the problem you saw. For a browser issue, include the browser and device. Never include your password or full payment-card details.

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